Henan Anrunze Machinery Equipment Co., Ltd.

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Over the past decade, we have worked with more than 2,000+ customers worldwide.

After-Sales Service

Based In China, Serving The World

Deep plowing industry 15Year+, it sells in more than 30+ countries

The company continues to develop and innovate, and dedicates products with more advanced technology, more reliable quality and better service to our customers.The company has a complete after-sales service guarantee system, and there are dedicated car and full-time personnel for installation and maintenance. The delivery is timely, the installation is fast, and the quality is reliable, so as to ease your worries.

China

USA

Brazil

Spain

South Africa

Germany

Czech

Poland

Algeria

Türkiye

Israel

Mozambique

Egypt

Ukraine

Russia

India

Sri Lanka

South Korea

Japan

Indonesia

Australia

Argentina

Customized Service Process

One-stop whole-process worry-free service peace of mind more at ease

01. Communication needs

Understand customer needs, reserve positions, introduce home elevator products and advantages

02. Shaft survey

Site survey, installation position planning, dimension measurement and preliminary design scheme

03. Scheme Design

Communicate and determine the customized plan, including shaft size, decoration, price, etc.

04. Sign the Contract

Sign the customization contract, determine the specific customization details, and explain the on-site rectification matters.

05. Elevator Production

Headquarters according to the contract scheduling, production, according to the agreed date of delivery.

06. Remote video guidance installation

We provide elevator installation support for overseas customers, offering remote video guidance for common installation scenarios and multi-language installation instructions along with the equipment.

07. Acceptance and Delivery

After the elevator is installed, the owner's ride acceptance meets the acceptance criteria and is delivered for use.

08. After-sales maintenance

After the elevator is transferred to the maintenance process, regular maintenance, timely tracking feedback

Packaging & Shipping

Warehouse & Shipping

Factory workshop

Warehouse & Shipping